Privacy Policy

Privacy Policy

Effective Date: October 21, 2024

Welcome to Enpica. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.enpica.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or participate in various activities related to the Site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited financial information.
  • Mobile Device Data: Device information, such as your mobile device ID, model, manufacturer, and location, if you access the Site from a mobile device.
  • Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account.
  • Process your transactions.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Generate a personal profile to make future visits to the Site more personalized.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends.
  • Notify you of updates to the Site.
  • Perform other business activities as needed.

3. SMS Consent and Use

By providing your phone number, you consent to receiving SMS messages from Enpica related to our services. These communications may include promotional messages, updates, reminders, and transactional notifications.

  • Sharing of SMS Data: SMS opt-in consent and phone numbers provided for SMS communication will not be shared with any third parties or affiliates for marketing purposes.
  • Message Types: Customers may receive SMS communications related to orders, service updates, reminders, and other transactional or promotional purposes.
  • Message Frequency: SMS communication frequency may vary based on the purpose and nature of the interaction.

4. Disclosure of Your Information

We may share information collected about you in certain situations:

  • By Law or to Protect Rights: If required by legal obligations or to protect the rights, property, or safety of others.
  • Business Transfers: During negotiations or transactions involving a merger, acquisition, or sale of company assets.
  • Third-Party Service Providers: With service providers who perform tasks such as payment processing or marketing assistance on our behalf.
  • Marketing Communications: With consent, we may share information for marketing purposes.

5. Opt-Out Rights for SMS Communications

You may opt out of receiving SMS communications at any time by replying “STOP” to any message or contacting us directly. Upon opting out, you will no longer receive SMS communications unless you opt back in by replying “START.”

6. Compliance with Carrier and TCR Guidelines

Enpica complies with regulations set by carriers and The Campaign Registry (TCR). All messages are sent in adherence to industry standards, and prohibited content is strictly avoided.

7. Security of Your Information

We employ administrative, technical, and physical security measures to protect your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Policy for Children

We do not knowingly collect data from children under 13. If we discover that data from a child under 13 has been collected without parental consent, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated revision date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

  • Address: Enpica Insurance Solutions, 11201 N Tatum Blvd, Ste 300, PMB 66494, Phoenix, Arizona 85028-6039
  • Phone: 520-577-1313
  • Email: hello@enpica.com

SMS Terms of Service

Enpica provides SMS communications for the following purposes:

  • Order updates
  • Service notifications
  • Appointment reminders
  • Promotional messages

Message Frequency

We may send 1–5 messages per user monthly, depending on the nature of the interaction. Messaging frequency may vary.

Potential Fees

Message and data rates may apply as determined by your carrier. These fees are the responsibility of the recipient.

Opt-In Process

Customers opt-in via an optional, unchecked checkbox on our intake forms located at www.enpica.com. The statement includes:

"By checking this box, I agree to receive SMS messages from Enpica. Message and data rates may apply. Text HELP for assistance or STOP to opt-out."

Opt-Out Process

You may opt out by replying “STOP” to any message. You may re-enroll by replying “START.”

Help Messages

For assistance, reply “HELP” to any message or contact us at 520-577-1313.

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